• We offer returns on Curtiss Custom Knives LLC products that are unopened and unused for up to seven days from the date of receipt by the customer.
• We do not offer returns on customized products.
• Items must be in new and unused condition with all original packaging and documentation.
• Curtiss Custom Knives LLC charges a 10% restocking fee for all returns.  
• Your refund will be complete when we verify that any returned items are unopened and unused. 

You are responsible for processing fees if you cancel an order after placing it, even if the item has not yet shipped. Those fees include the 3.5% amount that Curtiss Custom Knives LLC is charged by our payment processor when an order is placed, regardless of whether you cancel or not. Please be aware before you order that these fees will be taken out upon cancellation.