Warranty and Service
By placing an order with the Curtiss Custom Knives LLC, the customer verifies that they are over 18 years of age and are aware of all local, state and federal laws regarding the possession or carrying of the products they are ordering. Curtiss Custom Knives LLC shall be held blameless for any infraction of laws by the purchaser. Curtiss Custom Knives LLC shall not be liable for consequential damages or incidental damages, including damage to persons or property. Curtiss Custom Knives LLC liability is limited to the purchase price of the knife only. Such exclusions of incidental or consequential damages vary from state to state. By purchasing or receiving any item produced by Curtiss Custom Knives LLC the owner assumes the responsibility to research and comply with all applicable federal, state, local and international laws related to the possession, ownership, carry, shipment, transport, and use of any Curtiss Custom Knives LLC product. We offer a 10% discount to all Active-Duty Military, Reserves, Veterans, Law Enforcement, EMT and Fire personnel. To apply for the discount, please contact us for the discount code before you place your order.
Limited Lifetime Warranty :
Thank you for choosing a Curtiss Custom Knives LLC knife! Curtiss Custom Knives LLC knives are a unique blend of the finest materials available, high-tech modern manufacturing, and old-world craftsmanship. Completely designed, engineered, and built in the USA; each of our knives has been individually hand fit, finished, and sharpened in-house. We are a family/veteran owned business, building exclusively American made knives one at a time and we really appreciate your business and support!
We love to innovate! There are often new models, new variations, and limited edition Curtiss Custom Knives LLC being released. Please check with your favorite Curtiss Custom Knives LLC dealer or on our website for any new models coming soon.
Normal Maintenance: It is recommended that you use compressed air to occasionally blow out lint, dust, etc from your folding knife. This, along with a couple drops of a light lubricant in the pivot area, will keep your knife operating smoothly & properly.
DO NOT ABUSE YOUR Curtiss Custom Knives LLC Knife! Never throw your knife or use your knife as a chisel, punch, pry bar, or screwdriver. Much care has been taken to provide you with a fine cutting tool; please only use it as such.
THIS KNIFE IS SHARP – USE WITH CAUTION!
Release, Assumption of Risk, and Waiver of Liability and Indemnity Agreement:
Curtiss Custom Knives LLC does not warrant that a person or company may legally sell, purchase, possess, or carry any and all items offered according to federal, state, or local laws. These items include, but are not limited to pocket knives, switchblades, knuckle knives, items having concealed blades, and double edged blades. We feel it is extremely important to comply with guidelines established by state laws. By purchasing any item from Curtiss Custom Knives LLC, the buyer warrants that he is in compliance with all federal, local, and state laws and is legally able to purchase these items.
What is NOT covered: All knives are subject to normal wear and tear in proportion to their usage. This warranty does not cover normal wear, damage caused by neglect, misuse\abuse, or failure to perform normal maintenance. Natural handle materials (bone, pearl, wood, etc.) are not covered. Handle and blade finishes or coatings worn by normal use are also not covered. Blades harmed or broken by improper sharpening or accidental damage are not covered. Any non-factory modifications are not covered and may void the warranty. Damage caused by improper customer disassembly is NOT covered under warranty. Cost to repair damaged knives will be at the discretion of Curtiss Custom Knives LLC after inspection by our warranty department. Any and all refunds will be handled individually and at the discretion of Curtiss Custom Knives LLC.
What is covered: This knife is warranted to be free from defects in materials and craftsmanship by Curtiss Custom Knives LLC. Replacement parts and labor. All knives will be returned via USPS or UPS and will be dropped off (no signature required) unless otherwise agreed upon by both parties. Factory sharpening your Curtiss Custom Knives LLC knife back to a razor sharp edge is available with warranty service if needed. Please contact us with any questions you may have BEFORE you send your knife in for service. IMPORTANT "Please put a note with the knife as to what it needs along with your info. Send all warranty inquiries to: firstname.lastname@example.org
Any requests for replacement parts will be handled via email at email@example.com
*International Customers* – Customs Issues: We are NOT responsible International Orders once they leave our facility.
Shipping address is :
Edwardsburg, MI. 49112
Please email firstname.lastname@example.org for any warranty or service work before shipping.